FAQS

SOME OF THE MOST COMMON QUESTIONS WE RECEIVE – ANSWERED!

WHY DO I NEED A MY AIDC ACCOUNT AND HOW DO I CREATE ONE?

You need to create a free MY AIDC account to be able to register for the conference, submit information for AIDC pitches and marketplace activities, submit an entry for the AIDC Awards including the Stanley Hawes Award, and to access the AIDC Online platform.

To create your account, simply click MY AIDC | LOG IN in the AIDC website header and complete your details.

A verification email will be sent to your nominated email address (it’s recommended that you check your spam or junk mail account if you do not receive this email immediately). You will then have two hours to verify your account by clicking the link in the email. Once this step is completed, you can login in to register for the conference, submit a project to the FACTory and other initiatives, or submit your entry for the AIDC awards including the Stanley Hawes Award.

HOW DO I REGISTER?

You can access the AIDC registration form in a number of ways, depending on the type of pass you wish to attend with.

Clicking REGISTER in the AIDC website header will take you to the PASSES page, where you can find information about pass types, hybrid and virtual passes, and pass prices. Simply click REGISTER NOW on the pass you want to be taken to the registration form.

You can also access the PASSES page by clicking ATTEND and then PASSES in the AIDC website main menu.

Prior to registering, you will be asked to set-up your free My AIDC account. Simply follow the prompts and a verification link will be sent to your email address for you to activate your account.  (Please check your junk or spam folder if you have not received a verification email). You should be automatically redirected to sign in with your account details.

If you have already created a MY AIDC account, click on MY AIDC | LOG IN in the AIDC website header. From here you can access your My AIDC dashboard, or you can click on any pass or form submission link.

Available passes will be listed under REGISTRATION on your MY AIDC dashboard. Select the appropriate pass type to be taken to the registration form.

After registering, you will receive a confirmation email and a link to your tax receipt (it’s recommended that you check your spam or junk mail account if you do not receive these details via your nominated email address). If you do not receive this email within 24 hours, please contact info@aidc.com.au.

WHAT DO THE TERMS 'HYBRID' AND 'VIRTUAL' MEAN IN RELATION TO AIDC 2022?

AIDC 2022 will be delivered for the first time in the conference’s history as a ‘hybrid’ event, meaning that the majority of the program – including sessions, pitches, roundtables and networking activities – will be accessible in-person at ACMI, Melbourne and also simultaneously online via the AIDC Online platform between 6 – 9 March 2022.

AIDC is also running a two-day online international marketplace via the AIDC Online platform, 10-11 March 2022.

AIDC’s HYBRID passes are for delegates who want to attend the conference in-person at ACMI, and would also like the convenience of online catch-up of sessions and access to the online international marketplace (if applicable).

AIDC’s VIRTUAL passes are for delegates who are unable to attend in person, but still want access to AIDC’s livestream session program, delegate to delegate networking and online marketplace activities. A Virtual pass provides access to AIDC 2022 entirely via the AIDC Online platform.

 

 

 

HOW CAN I PAY FOR MY PASS?

We accept payment by AMEX, Visa and MasterCard.

I WANT TO REGISTER FOR TEN OR MORE PEOPLE, BUT DON’T HAVE ALL THEIR INFORMATION. WHAT SHOULD I DO?

Please contact info@aidc.com.au and we will assist you further.

I WANT TO UPDATE THE INFORMATION I REGISTERED WITH. WHAT SHOULD I DO?

Please contact info@aidc.com.au and we will assist you further.

CAN I SHARE MY PASS?

Please note that AIDC passes are non-transferable.

I REGISTERED BUT NOW I CAN’T MAKE IT. CAN I GET A REFUND?

Cancellations and refund requests must be received in writing to info@aidc.com.au before 11:59pm (AEDT) on 31 January 2022. If accepted, a full refund of your registration fee can be provided, less transaction fees and less a cancellation fee of AU$100 + GST. No refunds will be available after 12:00am (AEDT) 1 February, 2022.

Please see our registration Terms & Conditions for full details.

CAN SOMEONE COME IN MY PLACE?

Conference accreditation is not transferable.

WHEN WILL THE FULL PROGRAM AND SCHEDULE BE AVAILABLE?

The final program and schedule will be announced on 27 January 2022.

WHEN WILL I BE ABLE TO ACCESS THE AIDC ONLINE EVENT PLATFORM?

To ensure All Access pass holders can maximise their networking opportunities, we will be releasing the AIDC Online event platform two weeks prior to the event.

HOW DO I BOOK A MEETING WITH ANOTHER DELEGATE?

All Access Hybrid and Virtual pass-holders will be able to contact and schedule in-person (if applicable) or online meetings with other delegates via the AIDC Online event platform when it becomes available.

I WOULD LIKE MY COMPANY TO BECOME A LEADING LIGHT. HOW CAN I DO THIS?

Visit our Donate page to find how your company can support the next generation of documentary and factual filmmakers.

WHAT IS CUT TO THE CHASE AND AM I ELIGIBLE?

Cut to the Chase is AIDC’s curated marketplace. It replaces speed pitching with a format designed to give All Access Pass holders more exposure to relevant and interested decision makers. These pass holders can apply to pitch their project in the Cut to the Chase marketplace. You can register for the conference now with accreditation closing on 30 January 2022.

HOW DO I ASK MORE QUESTIONS?

Email us via info@aidc.com.au.